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#darkpatterns

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@lolgop I support this idea and I will probably sign the petition (I’m a TM customer. Still mulling over whether I want to support Verizon or AT&T instead).

I support #TeslaTakedown and participated in one of their protests. But look at how scummy this petition is.

First I notice that they inform me that I “may receive” email from a bunch of groups. That’s weird because it implies uncertainty.

Then I notice this microscopic, grey-on-grey text that says “edit subscription preferences”. I haven’t signed in to this site, so how do I even have any preferences to edit? I tap it and it expands to an already-opted-in list of ELEVEN different orgs who will all feel entitled to spam me because they will point to this as the time I affirmatively opted in to receive all their emails.

How many petition signers even see that, much less click it? This is a #DarkPattern and this is really slimy. The ONLY way to be slimier would be to opt me in without even telling me.

The word “preferences” is plural, implying I have more than one preference. In practice my choice is to accept email from all 11 or none. It’s a single preference, hidden from view as much as possible.

Delft Fringe Festival, best leuk, behave als je een kaartje probeert te kopen zonder cookies en spyware te accepteren. :blobangery: Je kunt sommige cookies afwijzen, als je de verstopte menu optie weet te vinden, maar dat moet je dan bij elke stap in het bestelproces opnieuw doen. :blobfacepalm:

Hier de indrukwekkende lijst van advertentie bedrijven die met je mee kijkt, waaronder #Google en #Facebook: themarkup.org/blacklight?url=h

I suspect that #parentalcontrols are intentionally designed to make it harder for #parents to take any actions that aren't in the tech company's business interests.

I can’t tell if it’s #BadBadUX because it’s deprioritized internally, “tacked on” at the end, or if it’s deliberate #DarkPatterns to confuse and exasperate parents into complying with their monetization goals.

My experience in #PlayStation, #Roblox, #Android, #iOS, #GooglePlay is so bad, it couldn’t be by accident.

Here's a nice #darkpattern from #AmazonQDeveloper. Installing it on my #debian laptop and it pops up this GUI. Now, grey text on white background is a completely pedestrian dark pattern.

The thing that is new for me, that isn't obvious from a single screenshot, is that the "skip" grey text doesn't appear at all for like 10-20 seconds. When you first see this dialog box, there's no 'skip' button. This might lead you to believe it isn't possible to skip. I tend to read things that pop up. And so while I was reading the skip button appeared.

Thanks #darkpatterns

Tried to delete my Airbnb account. Saw a "Deactivate" button and thought - wow, guess I was wrong about corporations going out of their way to hold on to their property (your data).

But nope, turns out deletion is a separate process.

Airbnb: "Just contact support to reactivate."
Support: "Please login."
Support: "Sorry, you can’t login, this account is deactivated." 🤷‍♂️

Love a good dark pattern.

Regulator and lawmakers around the world are finally targeting organisations that use #darkpatterns to manipulate consumers into using products or services.

Chandni Gupta, Deputy CEO of the Consumer Policy Research Centre (and friend of EFA) has wrapped up some fantastic research on this issue. Chandni met with scores of regulators, enforcement agencies, consumer advocacy groups and choice architecture experts in the US, UK, Singapore and India about dark patterns and how they regulate them.

Case in point is Amazon's Project Iliad, a process designed to make it harder for customers to cancel their Prime membership. How? By making the process so needlessly complex that many users would give up and abandon the form.

Chandni writes that Australia is falling behind on protecting citizens from dark patterns. Legislating consumer potections against dark patterns is vital to protect us from manipulation of our behaviour and choices online.

Read the CPRC report: cprc.org.au/report/made-to-man

Die Verbraucherminister fordern mehr Schutz vor #DarkPatterns & gezielter Werbung! 📢 Sie sehen Handlungsbedarf bei Online-Marktplätzen & sozialen Netzwerken, die psychologische Tricks nutzen. Der Digital Fairness Act könnte helfen. Mehr dazu hier: heise.de/news/Verbraucherminis #Verbraucherschutz #DSA 🛡️ #newz

Kurzlink: heise.de/-10398656

heise online · Verbraucherminister machen gegen Dark Patterns und gezielte Werbung mobilBy Stefan Krempl

New #wjds paper published:

Author Xin Ye explores how online platforms use manipulative, attention-grabbing tactics that undermine user autonomy. Current #EU laws fall short - this study offers 3 key policy fixes.

Read more: doi.org/10.34669/wi.wjds/5.3.2

The paper is part of a special issue on "Well-being in the Digital World"

@dougaparry #DarkPatterns #AddictiveDesign #TechEthics #DigitalRights #PlatformRegulation #GDPR #DSA #research #law #socialscience #computerscience

"The second approach is much broader, covering every social media user, and that’s tackling the way the platforms function. We have plenty of reporting and research that shows social media platforms are designed to be addictive — to ensure people spend more time on the app, thus generating more advertising profits. Social media platforms learned techniques from gambling companies to keep users hooked by using likes, notifications, and other methods to entice people to keep coming back, triggering dopamine responses that their brains craved even if the platforms made them feel worse at the same time.

Tackling those addiction design practices, dark patterns in interface design that nudge people to perform certain actions, and the way the platforms’ algorithms spread and amplify certain (often extreme or sensationalist) content to keep people engaged is a more difficult task than a hard age limit. Despite the country’s decision to move forward with an age limit, Australia’s eSafety Commissioner has already been examining and reporting on platform design issues and the issues with algorithmic recommendation systems.

If we’re serious about minimizing the harms of social media platforms, design interventions and algorithmic limits are a much more promising approach."

disconnect.blog/p/social-media

Disconnect · Social media must be reined inBy Paris Marx

How I hate Microsoft's #DarkPatterns.

Now, if you make the mistake of opening an attachment in Outlook 365, there is absolutely no way to download/save it. You can print it, but there's very little other functionality left. You have to come out of the attachment and use the down arrow on the item in the email to find Download in the menu. The copy of the item now shown at the top of the email chain has no such link and just opens the viewer.

Clarification:

If the "attachment" is a OneDrive cloud document, there is a Download link in the viewer.

If the document is an actual attachment, I only get the deeply unwanted Save to OneDrive option.

In other words, Microsoft's sole aim is to get all my documents under whatever rummaging rights they reserve for OneDrive.

#HeadsUp if you have a #Plex Pass, they’re about to increase the cost A LOT – in #Australia, the annual subscription is increasing from AUD$49 to $109 (!!)

a MUCH better option (if you can afford it) is to upgrade to the lifetime pass, which is currently AUD$160 – less than 2 years at the new price & ~3 years at the old price. so long as Plex stays viable for at least 2-3 more years, this is the best option, price-wise

BUT these prices are only available until April 28 when the new pricing comes into effect. at that time, the lifetime pass also increases DRAMATICALLY to USD$250, which will be ~AUD$400 (!!)

so if you’re gonna stick with Plex, NOW is the time to upgrade – but definitely before April 28 (US time, I assume, so best to upgrade by April 25ish to be sure)

current subscriptions are pro-rated so you won’t be paying twice for the remainder of your subscription

info about the changes are on the Plex blog at plex.tv/blog/important-2025-pl

oh, and they’re also changing their privacy policy & terms of service – including changes to what data they will share or sell 😕 I highly recommend you review the changed versions:

#privacy policy (AU)
plex.tv/en-au/about/privacy-le

terms of service (AU)
plex.tv/en-au/about/privacy-le

you can update some of your privacy & data sharing / selling choices (where they permit) in your account settings, but a lot of the preferences are scattered across their website in a really shitty way 🤮 & they’re presented inconsistently (some you have to check to opt out, some you have to uncheck to opt out)

you’ll need to log into your Plex account to see and check / uncheck / leave unchecked the checkboxes shown in each of these areas

opt-out choices

plex.tv/en-au/vendors-us/

they use a dark pattern for the first option – make sure you UNcheck (or leave unchecked) the one labelled “If this box is checked, then Plex may sell your personal data as described in the Privacy Policy. If this box is unchecked, then you are opted-out of this sale.”

the second checkbox labelled “All No” is one you’ll (probably) want to check – it’s the one below the text that reads, “Click “All No” if you want to opt-out of sharing personal information with any Vendor for each specific purpose or feature”

limit what activity data is sent from your Plex server
UNcheck (or leave unchecked) this checkbox labeled “Send playback data to Plex”

plex.tv/en-au/about/privacy-le

also take a look through your Plex server settings for other privacy & data settings like what’s visible to others from your Plex profile

app.plex.tv/desktop/#!/setting

under “ACCOUNT VISIBILITY & ACTIVITY SHARING” you can “Manage which of your Plex activities are viewable by your friends on Plex.” - hit edit to review / change these settings (I set everything to private except for “Account Visibility”, which I set to “Friends Only” 💁‍♀️)

review your privacy settings (takes you to the pages mentioned above that live outside your account but can only be set there 😕)
app.plex.tv/desktop/#!/setting

server-specific options – located in the settings menu under > General

the url will be in the form of
app.plex.tv/desktop/#!/setting/settings/general

review the following options – personally, I uncheck them all:

  • Send crash reports to Plex
  • Push Notifications (post attention to the helptext here, “Note: Push notifications are delivered using Plex services. They're associated with your account, and some of them may contain information about the contents of your library.”
  • Enable Plex Media Server debug logging
  • Enable Plex Media Server verbose logging

website cookies
you can reject optional cookies at
plex.tv/en-au/

there might be some other settings spread around – either inside your account or server settings, or on the Plex website – so have a good look around

sadly, like so many other things we use these days, we’re in the era of having to treat the companies that provide the services & products we ̶b̶u̶y̶ ̶ rent from them (even physical ones) as hostile providers 😕

not only are we the product if we’re not paying for the service, usually even when we are paying for things we (well, our data & metadata) are still the product 😠😡

#PlexPass
#DarkPatterns
#HostileProviders

Plex · Important 2025 Plex UpdatesUpdate 4/30/25Since publishing this post we have changed how remote streaming works for personal media libraries, and it is no...