WiSoFakultät_UniKöln<p>Size Matters: Why Smaller <a href="https://wisskomm.social/tags/Businesses" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Businesses</span></a> Receive More Positive <a href="https://wisskomm.social/tags/Online" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Online</span></a> <a href="https://wisskomm.social/tags/Reviews" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Reviews</span></a> 📈</p><p>Online reviews, such as star ratings in product reviews, are often more positive 👍 for smaller businesses than for larger ones, and this is only partly related to <a href="https://wisskomm.social/tags/customer" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>customer</span></a> <a href="https://wisskomm.social/tags/satisfaction" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>satisfaction</span></a>.</p><p>Findings of a <a href="https://wisskomm.social/tags/joint" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>joint</span></a> <a href="https://wisskomm.social/tags/study" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>study</span></a>, with a team, led by Dr Jan Klostermann 💚 from the <a href="https://wisskomm.social/tags/WiSo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>WiSo</span></a> <span class="h-card" translate="no"><a href="https://wisskomm.social/@UniKoeln" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>UniKoeln</span></a></span>, which analysed consumer reviews on Yelp, Amazon, X, and Instagram for thousands of companies. 😯</p><p>📍Details: <a href="https://uni.koeln/8U8ZA" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="">uni.koeln/8U8ZA</span><span class="invisible"></span></a></p>