Miguel Afonso Caetano<p>"Most enterprise SaaS purchases are simply a distraction – total wishful thinking – for leaders that hope waving a credit card is going to absolve them of the need to understand and manage the true crisis in software engineering. Buying software has many desirable characteristics – everyone else is doing it, it can stall having to deliver results for years, and allows leaders to adopt a thin veneer of innovation. In reality, they’re settling for totally conservative failure. The real crisis, the one they’re ignoring, is only resolved by deep systems thinking, emotional awareness, and an actual understanding of the domain they operate in.</p><p>And that crisis, succinctly stated, is thus: our institutions are filled to burst with incompetents cosplaying as software engineers, forked-tongue vermin-consultants hawking lies to the desperate, and leaders who consider think reading Malcolm Gladwell makes you a profound intellectual (if you don’t understand why this is a problem, please report to my office for immediate disciplinary action). </p><p>I’m going to try and explain things as they’re actually like at normal companies. Welcome to my Hell, and hold your screams until the end."</p><p><a href="https://www.wheresyoured.at/the-remarkable-incompetence-at-the-heart-of-tech/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">wheresyoured.at/the-remarkable</span><span class="invisible">-incompetence-at-the-heart-of-tech/</span></a></p><p><a href="https://tldr.nettime.org/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IT</span></a> <a href="https://tldr.nettime.org/tags/SaaS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SaaS</span></a> <a href="https://tldr.nettime.org/tags/Salesforce" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Salesforce</span></a> <a href="https://tldr.nettime.org/tags/Programming" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Programming</span></a> <a href="https://tldr.nettime.org/tags/TechIndustry" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechIndustry</span></a> <a href="https://tldr.nettime.org/tags/SoftwareDevelopment" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SoftwareDevelopment</span></a></p>