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#algorithmicmanagement

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Weizenbaum-Institut

How are companies using algorithm-based management and performance tracking, and how do workers perceive them? What are the challenges for works councils and trade unions?

Read this paper via Weizenbaum Journal of the Digital Society #wjds by P Wotschack, L Hellbach, F Butollo:

➡️ doi.org/10.34669/wi.wjds/4.3.5

#research #socialscience #work ##LaborRights #AI #AlgorithmicManagement #GigEconomy #DigitalLabor #FutureOfWork #PlatformEconomy @WZB_Berlin @towardsfairwork @tuberlin @FOKUSpublic

Wotschack, P., Hellbach, L., & Butollo, F. (2024). Algorithmic Management in the Food Delivery Sector – a Contested Terrain?. Weizenbaum Journal of the Digital Society, 4(3).
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Miguel Afonso Caetano

#Efficiency #AlgorithmicManagement #AI #HumanRights: "[R]esearchers from MIT find that focusing solely on efficiency can lower employee satisfaction, wellbeing, and performance in the long-run by treating workers like “cogs in a machine” or triggering employees to continue working to the point of exhaustion.

As Interfaith Center on Corporate Responsibility (ICCR), a coalition of faith-based and values-based investors, and OpenMIC, a nonprofit focused on responsible use of digital technologies, explain in their new report, Dehumanization, Discrimination and Deskilling: The Impact of Digital Tech on Low-Wage Workers, a critical element of algorithmic management systems is the monitoring and surveillance of workers in violation of their human rights. More specifically, the report outlines a number of human rights impacted by digital technologies, including right to privacy (Article 12 in the 1948 Universal Declaration on Human Rights) and occupational safety and health (ILO Convention 155 in 1981 and 187 in 2006).

Worker well-being, satisfaction, and human rights should matter to all investors. When algorithmic management systems detract from them, the resulting higher worker turnover, higher injury rates, increasing regulatory fines and sanctions, and increasing regulation can materially dampen long-term value creation."

forbes.com/sites/bhaktimirchan

Forbes · The Human Cost Of Efficiency And Why It Should Matter To All InvestorsBy Bhakti Mirchandani
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