I've sad it before, and I'll say it again: If your case management system doesn't allow you to use the search bar to search for case numbers, then it's not suitable for anything else.

Yes I'm looking at you, #servicenow

Vodafone Business and ServiceNow Collaborate to Enhance the Customer Experience With AI-powered Service Automation https://www.byteseu.com/950748/ #AICapabilities #business #BusinessCustomers #BusinessTransformation #ServiceManagement #Servicenow #Vodafone #VodafoneBusiness

This is the search result for cases for a certain client in #servicenow. It does not give you any idea when the cases were opened. Who thought this was a good idea?

https://www.europesays.com/1978062/ What Makes ServiceNow (NOW) the Highest Quality Software Business? #america #business #GlobalGrowthFund #Inc. #Servicenow #TheFund #UnitedStates #UnitedStatesOfAmerica #US #USA

Hackers are ramping up attacks using year-old #ServiceNow security bugs to target unpatched systems

https://techcrunch.com/2025/03/20/hackers-are-ramping-up-attacks-using-year-old-servicenow-security-bugs-to-break-into-unpatched-systems/

New attacks are exploiting year-old #ServiceNow flaws. The company urges users to install patches ASAP.

Read: https://hackread.com/attacks-exploit-servicenow-flaws-israel-hit-hardest/

Resurgence of in-the-wild activity targeting critical ServiceNow vulns. Overwhelming majority of traffic hitting Israel. Full analysis https://www.greynoise.io/blog/in-the-wild-activity-targeting-critical-servicenow-vulnerabilities
#ServiceNow #CVE #ThreatIntel

#Visualpath offers the best #Servicenow Online Training with expert guidance and real-time project experience. We provide global training, including the USA, UK, Canada, Dubai, and Australia. Call +91-7032290546 for a free demo!
Visit: https://www.visualpath.in/servicenow-online-training-in-hyderabad.html
WhatsApp: https://wa.me/c/917032290546
Visit Blog: https://servicenowonlinecrouse.blogspot.com/

#software #trendingcourses #e_learning #dynamics #servicenow #it #skills #businesscentral #itsm #d #erp #workflow #e_learning #technology s

ServiceNow deploys AI agents to boost enterprise workflows https://www.artificialintelligence-news.com/news/servicenow-deploys-ai-agents-boost-enterprise-workflows/ #servicenow #agents #enterprise #agentic #tech #ai #news #technology

»#ServiceNow Nearing Deal to Buy #AI Firm #Moveworks.« https://www.bloomberg.com/news/articles/2025-03-10/servicenow-nears-deal-to-buy-ai-assistant-maker-moveworks?eicker.news #tech #media

ServiceNow and Tech Mahindra Collaboration To Revolutionize Enterprise Solutions

https://tekginger.com/servicenow-and-tech-mahindra-collaboration-to-revolutionize-enterprise-solutions/

Récemment, des chercheurs ont découvert que plus de 1 000 instances ServiceNow étaient mal configurées, exposant des articles sensibles de leurs bases de connaissances (KB). Ces articles contiennent des informations critiques, comme des identifiants personnels (PII), des accès à des systèmes de production ou encore des procédures internes. Cette exposition provient principalement de contrôles d’accès mal appliqués, où les critères "User Criteria" permettent à des utilisateurs non authentifiés d’accéder aux articles via des widgets publics. Les identifiants des articles suivent un format prévisible (KBXXXXXXX), facilitant des attaques par force brute pour accéder aux données non sécurisées.

"Thousands of orgs at risk of knowledge base data leaks via ServiceNow misconfigurations"

https://www.theregister.com/2024/09/19/servicenow_knowledge_base_leaks/

"Enterprise ServiceNow Knowledge Bases at Risk: Extensive Data Exposures Uncovered"

https://appomni.com/ao-labs/servicenow-knowledge-bases-data-exposures-uncovered/

"Can Just Anyone Access Your ServiceNow Articles?"

https://www.adaptive-shield.com/blog/part-2-can-just-anyone-access-your-servicenow-articles/

Service Now - July 2024 vulnerabilities

CVE-2024-4879 doesn´t sound nice.

"ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible."

https://vulnerability.circl.lu/bundle/0ed650b2-0845-4a5d-8164-a858acafffa8

#ServiceNow: Over 40,000 ServiceNow instances were affected by #vulnerabilities allowing attackers to access all your ServiceNow data by chaining 3 CVEs:

CVE-2024-4879
CVE-2024-5178
CVE-2024-5217

ServiceNow remediated these issues in June 2024:

https://www.assetnote.io/resources/research/chaining-three-bugs-to-access-all-your-servicenow-data

An #ServiceNow werde ich mich wohl nie gewöhnen.

Hello as an #introduction I'm a solutions architect for #puppet, living in #scotland and interested in following #opensource development, #devops and #automation

Product managing

Puppet development tools https://www.puppet.com/docs/puppet/8/developing_code.html #pdk

Integrations https://www.puppet.com/integrations #ServiceNow #Splunk

Bolt https://www.puppet.com/docs/bolt/latest/bolt.html #Bolt

Author of Puppet 8 for DevOps Engineers https://www.amazon.co.uk/Puppet-DevOps-Engineers-infrastructure-enterprise/dp/180323170X/ref=cm_cr_arp_d_product_top?ie=UTF8 #puppet book with #packtpubt

and

State of DevOps Report 2024 https://www.puppet.com/blog/state-devops-report-2024 #sodor