Kathy Reid<p>If you've been following the <a href="https://aus.social/tags/UniSuper" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>UniSuper</span></a> <a href="https://aus.social/tags/GCP" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GCP</span></a> <a href="https://aus.social/tags/outage" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>outage</span></a>, the Incident report is out, and it's a good read - transparent, detailed, clearly outlines scope, actions, impact.</p><p>As someone who used to do this stuff for a living, I'm impressed. </p><p><a href="https://cloud.google.com/blog/products/infrastructure/details-of-google-cloud-gcve-incident" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">cloud.google.com/blog/products</span><span class="invisible">/infrastructure/details-of-google-cloud-gcve-incident</span></a></p><p><a href="https://aus.social/tags/ITIL" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ITIL</span></a> <a href="https://aus.social/tags/IncidentManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IncidentManagement</span></a> <a href="https://aus.social/tags/ProblemManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ProblemManagement</span></a></p>