#ITSupport

Paul KaterReally. Some people are born to be stupid.Me: Please press ctrl-k Customer: It doesn't work. Me: Please hold down the ctrl key, press k, release the ctrl key. Customer: it worked!<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a> (Do they do this on purpose or do they only use a phone at home?)

knoppixAfter nearly 40 years, the Blue Screen of Death is being replaced by a Black one in Windows 11 🖥️ Still a BSOD... just darker ☠️ No QR codes, no frowny face—just clear crash info for faster IT fixes ⚙️ Bonus: with OLED displays, your PC now crashes using less power ⚡ (finally, energy-efficient failure)<a href="https://flipboard.com/@Engadget" class="u-url mention" rel="nofollow noopener" target="_blank">@Engadget</a><a href="https://www.engadget.com/computing/windows-is-finally-kicking-the-blue-screen-of-death-to-the-curb-172011343.html" rel="nofollow noopener" translate="no" target="_blank">https://www.engadget.com/computing/windows-is-finally-kicking-the-blue-screen-of-death-to-the-curb-172011343.html</a><a href="https://mastodon.social/tags/Windows" class="mention hashtag" rel="nofollow noopener" target="_blank">#Windows</a> <a href="https://mastodon.social/tags/Windows11" class="mention hashtag" rel="nofollow noopener" target="_blank">#Windows11</a> <a href="https://mastodon.social/tags/BSOD" class="mention hashtag" rel="nofollow noopener" target="_blank">#BSOD</a> <a href="https://mastodon.social/tags/TechNews" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechNews</a> <a href="https://mastodon.social/tags/System" class="mention hashtag" rel="nofollow noopener" target="_blank">#System</a> <a href="https://mastodon.social/tags/Crash" class="mention hashtag" rel="nofollow noopener" target="_blank">#Crash</a> <a href="https://mastodon.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mastodon.social/tags/Support" class="mention hashtag" rel="nofollow noopener" target="_blank">#Support</a> <a href="https://mastodon.social/tags/Microsoft" class="mention hashtag" rel="nofollow noopener" target="_blank">#Microsoft</a> <a href="https://mastodon.social/tags/OLED" class="mention hashtag" rel="nofollow noopener" target="_blank">#OLED</a> <a href="https://mastodon.social/tags/EnergyEfficiency" class="mention hashtag" rel="nofollow noopener" target="_blank">#EnergyEfficiency</a> <a href="https://mastodon.social/tags/Energy" class="mention hashtag" rel="nofollow noopener" target="_blank">#Energy</a> <a href="https://mastodon.social/tags/Windows10" class="mention hashtag" rel="nofollow noopener" target="_blank">#Windows10</a> <a href="https://mastodon.social/tags/Technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#Technology</a> <a href="https://mastodon.social/tags/Tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tech</a>

Paul KaterWhen customer tries to convince me that windows 11 and office365 are the same thing. It just happened.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterCustomer reports problem with 'his adobe'. On my question if he uses Acrobat Reader or Acrobat Pro, he replies: "Acrobat."<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul Kater"Upsert item failed"In microsoft exchange.I wonder if "indate" will fail too.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

AnnaWhy do <a href="https://aus.social/tags/printers" class="mention hashtag" rel="nofollow noopener" target="_blank">#printers</a> stop working when you need them?I rarely use mine because I’m so sick but I really need to copy and print these documents.Worked fine last time I used it several months ago now it’s randomly not feeding paper? WTF. Not been connected online so no remote access from manufacturer.I have nobody to fix it. No energy to do myself I’m so exhausted <a href="https://aus.social/tags/Tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tech</a> <a href="https://aus.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechSupport</a> <a href="https://aus.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://aus.social/tags/Syste" class="mention hashtag" rel="nofollow noopener" target="_blank">#Syste</a> <a href="https://aus.social/tags/TechCommunity" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechCommunity</a> <a href="https://aus.social/tags/HelpDesk" class="mention hashtag" rel="nofollow noopener" target="_blank">#HelpDesk</a>

JudithHow do I stop this b*st*rd message?I am using Windows 11. I do not login with a <a href="https://mastodonapp.uk/tags/Microsoft" class="mention hashtag" rel="nofollow noopener" target="_blank">#Microsoft</a> account. I use <a href="https://mastodonapp.uk/tags/LibreOffice" class="mention hashtag" rel="nofollow noopener" target="_blank">#LibreOffice</a> but have various leftover bits of Microsoft Office which was installed when I got the computer.I have tried to disable Copilot. I have no Microsoft stuff running at start-up apart from Defender.I'm getting well p*ssed off with this. 😠 <a href="https://mastodonapp.uk/tags/TechHelp" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechHelp</a> <a href="https://mastodonapp.uk/tags/FediHelp" class="mention hashtag" rel="nofollow noopener" target="_blank">#FediHelp</a> <a href="https://mastodonapp.uk/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a>

Paul KaterCustomer: I have a problem making orders. Me: I know you do this in HR system and I don't do HR system. Ask <coworker> for that. Customer calls me via teams and asks if I can fix the problem for her. In HR system.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

UrsaYou know what I'd like? A cable labeling standard that requires the transmission and power protocols to be on the body of the connector or cable length.So I dont have to spend 2 days trying to figure out that my PS5 wont send 4k to my tv via receiver because the HDMI isnt 2.0IT IS NOT REASONABLE TO HAVE A SPEC SHEET AVAILABLE FOR A CABLE. PUT THAT INFO ON THE GODDAMN CABLE.<a href="https://mas.to/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mas.to/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#technology</a>

Paul KaterColleague Ioannis made me laugh just now.To each dumb question, provide NaaS.No as a Service.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterSo glad I have all my support shit in place. (links, notes etc.)<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

dave-ïnïtïvFunFact: Ein Rechnerneustart löst 90 % aller Probleme und geht schneller als ein Ticket zu schreiben. <a href="https://chaos.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a>

Nemeth/Star Productions 🇪🇺Trump allegedly has a buyer for TikTok's US operations<a href="https://mastodon.social/tags/TikTokUS" class="mention hashtag" rel="nofollow noopener" target="_blank">#TikTokUS</a> <a href="https://mastodon.social/tags/TikTok" class="mention hashtag" rel="nofollow noopener" target="_blank">#TikTok</a> <a href="https://mastodon.social/tags/Trump" class="mention hashtag" rel="nofollow noopener" target="_blank">#Trump</a> <a href="https://mastodon.social/tags/China" class="mention hashtag" rel="nofollow noopener" target="_blank">#China</a> <a href="https://mastodon.social/tags/SocialMedia" class="mention hashtag" rel="nofollow noopener" target="_blank">#SocialMedia</a> <a href="https://mastodon.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mastodon.social/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#IT</a> <a href="https://mastodon.social/tags/Tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tech</a>

Nemeth/Star Productions 🇪🇺Trump allegedly has a buyer for TikTok's US operations <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23TikTokUS" target="_blank">#TikTokUS</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23TikTok" target="_blank">#TikTok</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23Trump" target="_blank">#Trump</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23China" target="_blank">#China</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23SocialMedia" target="_blank">#SocialMedia</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23ITSupport" target="_blank">#ITSupport</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23IT" target="_blank">#IT</a> <a class="hashtag" rel="nofollow noopener" href="https://bsky.app/search?q=%23Tech" target="_blank">#Tech</a>

Moreno Colaiacovo 🇪🇺The new edition is on sale! <a href="https://mastodon.uno/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterWhen a customer invites you to their summer buffet and thanks you for coming.Then you have a good relationship with the customer.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Nemeth/Star Productions 🇪🇺WhatsApp to introduce advertising in Status tab<a href="https://mastodon.social/tags/WhatsApp" class="mention hashtag" rel="nofollow noopener" target="_blank">#WhatsApp</a> <a href="https://mastodon.social/tags/advertising" class="mention hashtag" rel="nofollow noopener" target="_blank">#advertising</a> <a href="https://mastodon.social/tags/subscription" class="mention hashtag" rel="nofollow noopener" target="_blank">#subscription</a> <a href="https://mastodon.social/tags/WhatsAppStatus" class="mention hashtag" rel="nofollow noopener" target="_blank">#WhatsAppStatus</a> <a href="https://mastodon.social/tags/WhatsAppChannels" class="mention hashtag" rel="nofollow noopener" target="_blank">#WhatsAppChannels</a> <a href="https://mastodon.social/tags/Meta" class="mention hashtag" rel="nofollow noopener" target="_blank">#Meta</a> <a href="https://mastodon.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mastodon.social/tags/Tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tech</a> <a href="https://mastodon.social/tags/TechNews" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechNews</a>

Paul KaterFiguring out the exact cause for a problem sometimes feels like archaeology...<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterCustomer: {thing} still isn't working. Me: did you follow the instructions I sent you for {thing}? Customer: No. I'm not a technician. Me: You should have told me sooner.Let's do this over teams then. Customer: No. I'll wait until Thursday. Maybe {thing} works then.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterWorking in IT...<a href="https://writing.exchange/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#IT</a> <a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

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